Lorimers Privacy

GDPR Information

JH Lorimer Ltd is committed to protecting your privacy. The General Data Protection Regulation (GDPR) is a landmark privacy law affecting the European Union (EU). The following outlines the efforts of JH Lorimer Ltd to become compliant with the GDPR by the regulation deadline of May 25, 2018.

GDPR Basics

What is the GDPR?

The General Data Protection Regulation (GDPR) is a new privacy legislation that replaces the EU Data Protection Directive (Directive 95/46/EC) within the European Union. The GDPR regulates the collection, use, transfer, and sharing of personal data with the key purpose of protecting it.

What consitutes personal data?

Personal data includes any information related to a living resident or citizen of the EU that can be used to directly or indirectly identify the person. It can be anything from a name, a photo, an email address, medical information, or even an IP address or cookie.

Who does the GDPR affect?

The GDPR affects companies processing the personal data of individuals residing in the European Union, regardless of a company’s location. It applies not only to organisations located within the EU, but also to organisations located outside of the EU if they offer goods or services to or monitor the behaviour of EU residents and/or citizens.

How will the GDPR affect businesses?

The GDPR requires organisations to be transparent on how personal data is collected, used, and stored. This requires transparency from organisations on what personal data is collected, purposes for which it is collected, and who it is shared with. It also requires companies to enable individuals whose personal data is being processed to exercise their rights in relation to their data. The GDPR also requires companies to ensure appropriate protections when EU personal data is transferred outside the EU.

What new user rights does GDPR regulate?

Right to Access. EU residents and citizens (or “Data Subjects,” as they are called in the regulation) have the right to obtain confirmation from the organisation that has collected their data as to whether their personal data is being processed, where, and for what purpose. They also currently have (and will continue to have under the GDPR) the right to receive a copy of this personal data.
Right to Be Forgotten (or Data Erasure). Data Subjects can demand that the organisations erase their personal data and cease further dissemination of the data.
Data Portability. Data Subjects can receive the personal data concerning them (which they have previously provided) and have the right to transmit that data to another organisation.

JH Lorimer Ltd and GDPR

JH Lorimer Ltd maintains a Privacy Notice on our website that outlines how we will collect and use data.

GDPR Privacy Notice

JH Lorimer Ltd is committed to protecting your privacy. This Privacy Notice (“Notice”), (“JH Lorimer Ltd”, “Lorimers”, “us”, “we”, “our”) which takes effect from 25th May 2018 explains our privacy practices for our Loyalty Card / Leaflet (“card”, “cards”, “leaflet” leaflets”) and provides information on how and why we collect and use your personal data through our card / leaflet.

We recommend that you read this Notice in full to ensure you are fully informed.

Information we collect

We collect information which you provide directly to us when you use our Website. The only personal information we collect directly from you are your first and last name, email addresses, loyalty card/leaflet number and your local Lorimers branch. These details are collected securely. We do not take details of your addresses, phone number, gender, age or any type of password or payment details. Our website will not accept your details (and you will not be registered) until you have ticked the consent box. When you provide personal information and consent we will only use this information for the specific reason for which it is provided. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at info@jhlorimer.co.uk.

Information we use

We use the information we collect from you to send you occasional emails alerting you to a promotion or a new product. Our legal basis for collecting and using the personal information described above is consent.

Information used by Third Parties

We do not share or disclose the information you provide with any third parties, except where there are third party services which are installed on our site. This is who they are and how they use the data.

Google Analytics

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google utilises the Data collected to track and examine the use of lorimers.co.uk, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network. They collect usage data and the full details of their Privacy Policy can be found here You can also opt out of this here Opt Out.

Google AdWords Remarketing tracking

Google AdWords Remarketing tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on lorimers.co.uk They collect usage data and the full details can be found at Google's Privacy Policy.

Google Tag Manager

Google Tag Manager is a tag management service provided by Google for managing the above services.

MailChimp

MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC. We use this to store your details for sending out information by email.

MailChimp's Privacy Policy.

Your Privacy Rights

Update and access to your information

Where we process personal information collected via our Website, we provide individuals with the opportunity to access, review, modify, and delete any such personal information that we process. To make such requests, you can send an email to Lorimers (info@jhlorimer.co.uk)

If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Unsubscribe from our mailing list

JH Lorimer Ltd will send you occasional information about our special promotions and products via email. If you are no longer interested in receiving these types of communications, it’s easy to unsubscribe. Please note, that remove your email address from our mailing list so you will no longer receive email from us; however, your details (including your email address) will still be stored with us.

Unregister your Loyalty Card/Leaflet

If you wish to unregister your Loyalty Card / Leaflet and no longer wish for JH Lorimer Ltd to hold any of this data, please email us at info@jhlorimer.co.uk with your first and last name, your email address you registered with and your loyalty card number. Please note that once removed from our systems, you will need to present your loyalty card/leaflet at our stores in order to earn/redeem points. Without the card/leaflet no points can be earned or redeemed.

By unregistering card, you will still be on our mailing list. To be removed from this please unsubscribe.

SECURITY

Keeping your information secure is important to us. We maintain a variety of appropriate technical and organisational safeguards to protect your personal information. JH Lorimer Ltd has no control over or responsibility for the security or privacy policies or practices of other sites on the Internet you might visit, interact with, or from which you might buy products or Services, even if you visit them using links from our Website.

Please note that no website, mobile app or service is completely secure and so, while we endeavour to protect our Customers’ information using the measures described above, we cannot guarantee that unauthorised access, hacking, data loss or a data breach will not occur.

DATA RETENTION

We will retain your personal information for no longer than is necessary to fulfil the purposes for which the information was originally collected unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.

Where we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it.

CHILDREN’S PRIVACY

JH Lorimer Ltd does not knowingly collect personal information from or about children under the age of 16. If you believe that a child under the age of 16 has disclosed personal information to JH Lorimer, please contact us at info@jhlorimer.co.uk

CHANGES TO NOTICE

If we change our Notice, we will post those changes on this page in addition to updating the “Last Updated” date at the top of this webpage. If we make changes, we will notify you more directly, for example by posting a notification or message on the Website or by emailing you prior to such changes taking effect. We encourage you to review this Notice regularly to stay informed of the latest modifications.

Lormiers Loyalty Terms and Conditions

The Lorimers Loyalty scheme is operated by JH Lorimer Ltd (“Lorimers”, “our”, “us”, “we”), a company registered in England, number 00471436. The registered office is Unit B2, Ullswater Crescent, Coulsdon, Surrey CR5 2HR.
Lorimers Loyalty Cards are issued by and remain the property of JH Lorimer Ltd.
Points will be awarded for eligible purchases at any Lorimers store and details are available on request.
Loyalty points can be awarded and redeemed against goods and services at Lorimers stores only.
Loyalty points will not be awarded for the purchase of gift cards, gift vouchers or postage stamps. JH Lorimer Ltd reserves the right to exclude any products and services from the Lorimers Loyalty Card scheme at any time and without notice.
Loyalty points can only be awarded by presenting the card at the time the purchase is made or by giving your name at the till counter at our stores. Unfortunately, points cannot be awarded after the transaction has taken place even where a receipt is later presented.
Under no circumstances can Loyalty points cannot be exchanged or redeemed for cash.
Where a refund for goods is applied, any points that were awarded for the original purchase will be deducted from the Lorimers Loyalty Card.
Where goods are purchased but then exchanged, any points that were awarded for the original purchase will be deducted from the Lorimers Loyalty Card and any points eligible for the new purchase will be awarded.
JH Lorimer Ltd accepts no responsibility for damaged, lost or stolen cards. Therefore, any Lorimers loyalty points held on damaged, lost or stolen cards cannot be replaced. JH Lorimer Ltd reserves the right to request identification when Lorimers loyalty points are redeemed.
JH Lorimer Ltd reserves the right to suspend or terminate the Lorimers Loyalty Card scheme at any time by providing 14 days notice at Lorimers stores.
To register and use the Lorimers Loyalty Scheme you must be 16 years or over.
For a Lorimers Loyalty Card to be registered you will need to provide your first and last name as well as your email address. No other information is necessary. This information will be collected under GDPR regulations – for further details please see our GDPR information page and our Privacy Notice page.
If you breach, or if JH Lorimer Ltd reasonably believes that you have breached, these terms and conditions your Lorimers Loyalty Card may be terminated without prior notice and any accumulated points will be forfeited.

Data Protection – Data Protection Act 1998 / General Data Protection Regulation (GDPR)

As of 25th May 2018, the General Data Protection Regulation will supersede the Data Protection Act 1988. For further details please see our GDPR information page and our Privacy Notice